Best FREE open source and web-based CRM that you should be using now

with 12 Comments

Best FREE open source and web-based CRM that you should be using now

Each business knows how important to manage your sales leads using Customer Relationship Management (CRM).

There are so many CRM software systems to choose from but if you own a small business or if you are self-employed, it is an excellent idea to use free open source CRM or web based solutions.

Free CRM software systems allow you to automate your lead list, sales pipeline and even your inventory. These are a list of websites that offer free open source CRM and web-based CRM solutions:


1. FreeCRM

FreeCRM is a popular free web-based CRM system that allows you to cover all of your needs for sales lead management. This system is a web-based and therefore you do not need to download any software.

It also makes it easy to access from any computer when you are away from your office. FreeCRM Free Edition features:

  • Up to 5 users
  • 10 MB storage
  • Contact and Lead Tracking
  • Sales and Pipeline Management
  • Support Ticket & Service Management
  • Advanced Security & Uptime


2. Zoho 

Zoho is a free web-based CRM solution for up to three users. This system also has features that accommodates small business owners with an ingetrated inventory management system. Zoho Free Edition features:

  • Sales Force Automation
  • Marketing Automation
  • Customer Support
  • Common Features
  • Web Forms
  • File Storage
  • Data Administration


3. SaasLight

Saaslight is a free web based CRM solution. It is very easy to use with video tutorials available on the website. Free to register and use for one person only. SaasLight Free Edition features:

  • Customer Manager system
  • Leads Management
  • Accounts
  • Opportunities
  • Contacts
  • Surveys
  • Cases and solutions


4. Vtiger

Vtiger is a free open source CRM  software. It is available for both Windows and Linux systems. Vtiger offers many features that were developed mainly for the small to medium sized business. Vtiger Free Edition features:

  • Sales force automation
  • Customer support & service
  • Marketing automation
  • Inventory management
  • Activity management
  • Security management
  • Calendaring
  • E-mail integration


5. SugarCRM

SugarCRM is an open-source software-solution vendor that produces the Sugar Customer Relationship Management (CRM) system. It is a flexible customer relationship management solution for companies of all sizes.

SugarCRM can easily be customized and integrated with other software to allow companies to build and maintain a more flexible system. Sugar Community Edition features:

  • Sales force automation
  • Marketing campaigns
  • Support cases
  • Project management
  • Calendaring
  • Collaboration and more


Reading recommendations on CRM:

12 Responses

  1. Nice list with CRM’s. Does anybody know if Zoho also has got a invoice generator and archiver?

  2. Mark Spance

    Interesting post. However, we use WorkForceCrack’s CRM system. We chose this system for its being multifunctional (20+ business tools) and that it has very flexible prices and dicounts

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  4. Norristhomas01

     Thanks, This blog is very informative.

    MAC Customer Management

  5. Kowaken Ghirmai

    Informative and
    Interesting blog. Thanks for sharing your ideas. You may check this CRM tool
    also Remotia CRM. I’m sure this could be the one your looking for.

  6. Nissi infraconsoft

    Retail Easy POS Software takes all the data that is obtained from your purchases and sales transactions and gives you a single sheet of paper with comparatives on vendors, items, classes, and departments. ect…

  7. […] Software: Gebruik open source software’s. Deze software’s zijn verkrijgbaar voor allerlei applicaties zoals tekstverwerkers, boekhouding en CRM. […]

  8. Diana Kohl

    Borneosoft CRM and Admin Tools also offer FREE Edition with 100MB x 2 users. It offers Contact, Calendar and Sales Management, Web 2.0 email, Blog tools, Newsletter for online marketing with double opt in capability, and leave management.

    They keep adding new modules to Free Edition too, which is a good thing.

  9. Stafford McKay
    | is free and Open Source CRM. Definitely worth considering.

  10. cisco

    free on-line crm

  11. Marie Talcod

    I don’t know a lot of CRM tools, apart from SugarCRM, but as I work at a French Web and Open source agency (TALCOD), I do know well CiviCRM. Customers are quite satisfied with the management tools we build and base on it, so it could be a great tool to suggest.

  12. SollyM

    Yes Zoho has an invoice generator.

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