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Each business knows how important to manage your sales leads using Customer Relationship Management (CRM). There are so many CRM software systems to choose from. However, if you are self-employed, a freelancer or you own a small business, it is an excellent idea to use free open source CRM or web-based solutions.
Free CRM software systems allow you to automate your lead list, sales pipeline, and even your inventory. These are a list of websites that offer free open source CRM and web-based CRM solutions:
1. FreeCRM
FreeCRM is a popular free web-based CRM system that allows you to cover all of your needs for sales lead management. This system is a web-based and therefore you do not need to download any software.
It also makes it easy to access from any computer when you are away from your office. FreeCRM Free Edition features:
- Unlimited Storage
- Contact and Lead Tracking
- Sales and Pipeline Management
- Support Ticket & Service Management
- Advanced Security & Uptime
2. Zoho
Zoho Free Edition is a free web-based CRM solution for up to three users. This system also has features that accommodate small business owners with an integrated inventory management system. Zoho Free Edition features:
- Sales Force Automation
- Marketing Automation
- Customer Support
- Common Features
- Web Forms
- File Storage
- Data Administration
3. SaasLight
Saaslight is a free web-based CRM solution. It is very easy to use with video tutorials available on the website. Free to register and use for one person only. SaasLight Free Edition features:
- Customer Manager system
- Leads Management
- Accounts
- Opportunities
- Contacts
- Surveys
- Cases and solutions
4. Vtiger
Vtiger is a free open source CRM software. It is available for both Windows and Linux systems. Vtiger offers many features that were developed mainly for the small to medium-sized business. Vtiger CRM Open Source features:
- Salesforce automation
- Customer support & service
- Marketing automation
- Inventory management
- Activity management
- Security management
- Calendaring
- E-mail integration
5. Insightly CRM
Insightly provides customer relationship management (CRM) and project management software for businesses across a variety of industries such as manufacturing, consulting, health & wellness, media, and others. Insightly is the world’s most popular CRM software for Google users.
With Insightly, all critical information – leads, contacts, emails, events, projects, tasks, sales opportunities, and reports – are centralized and available via web and mobile app with the following benefits:
- Easy to use and intuitive
- Track leads and manage sales opportunities
- Full history of customer interactions
- Manage projects with flexible processes
- Assign tasks, set calendar events, tag important items
- Receive notifications for important updates
- Two-way contact sync with Google
- Integrate with Gmail
- Single sign-on through G Suite account
- Attach files easily with Google Drive integration
- Quickly search the entire system
- Add your own custom fields
- Access Insightly via Google Universal Navigation
- Utilize existing G Suite accounts
- Includes SSL security
Reading recommendations on CRM:
- The CRM Handbook: A Business Guide to Customer Relationship Management
- The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
- CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customer
- 7L: The Seven Levels of Communication: Go From Relationships to Referrals
12 Responses
Internet Business Revolution
Nice list with CRM’s. Does anybody know if Zoho also has got a invoice generator and archiver?
Mark Spance
Interesting post. However, we use WorkForceCrack’s CRM system. We chose this system for its being multifunctional (20+ business tools) and that it has very flexible prices and dicounts
intjocrm
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Norristhomas01
Thanks, This blog is very informative.
MAC Customer Management
Kowaken Ghirmai
Informative and
Interesting blog. Thanks for sharing your ideas. You may check this CRM tool
also Remotia CRM. I’m sure this could be the one your looking for.
Nissi infraconsoft
Retail Easy POS Software takes all the data that is obtained from your purchases and sales transactions and gives you a single sheet of paper with comparatives on vendors, items, classes, and departments. ect…
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Diana Kohl
Borneosoft CRM and Admin Tools also offer FREE Edition with 100MB x 2 users. It offers Contact, Calendar and Sales Management, Web 2.0 email, Blog tools, Newsletter for online marketing with double opt in capability, and leave management.
They keep adding new modules to Free Edition too, which is a good thing.
Stafford McKay
Zurmo.org is free and Open Source CRM. Definitely worth considering.
cisco
free on-line crm vk.com/linecrm
Marie Talcod
I don’t know a lot of CRM tools, apart from SugarCRM, but as I work at a French Web and Open source agency (TALCOD), I do know well CiviCRM. Customers are quite satisfied with the management tools we build and base on it, so it could be a great tool to suggest.
SollyM
Yes Zoho has an invoice generator. invoice.zoho.com